Please enable JavaScript in your browser to complete this form.
1-How would you rate the quality of our products ?
2-How would you evaluate our product range ?
3-Are you satisfied with our technical cooperation with you ?
4-What is the degree of trust we suggest to you ?
5-How known is TEKOM around you ?
6-What are your thoughts on our website content ?
7-What is the attitude of our sales staff in your contacts ?
8-From the accuracy of our delivery note / billing system are you satisfied ?
9-How would you rate our delivery performance?
10-How would you rate our after-sales services?
Please enable JavaScript in your browser to complete this form.

OFFER REQUEST PHASE

1-Communication
2-Understandability of offers
3-Response time to request

TESTING/SURVEILLANCE SERVICES

4-Comprehensibility/delivery of reports
5-Reliability of the tests performed
6-Processing time on site
7-Scope adequacy

PERSONNEL

8-Technical competence of the staff
9-Communication with staff
10-After-service technical support
11-Staff behavior and compliance
12-Compliance of personnel with OHS rules

CUSTOMER COMPLAINTS

13-Reportability of the complaint
14-Turnaround time
15-Information about the solution and the issue

PAYMENT AND PRICE

16-Affordability
17-Understandability of invoices
18-Ease of payment
19-Invoice delivery
20-Consistency between service and invoice

OPINIONS ABOUT TEKOM OPTICAL LABORATORY

21-Reliability of the company
22-Adequacy of the company's promotional activities
23-Keeping up with development and change

Click for complaint procedure

View